Customer Service Policy

Satisfaction Guarantee

At Cheque Print Solutions, we offer customers a 100% satisfaction guarantee. That means if you’re not happy with your order, we will work to make it right no matter what, or you don’t pay. We aim to be your preferred supplier for all cheque and accessory needs, and we know that can’t happen unless you’re completely satisfied. If you are not happy with your order, please reach out to us and let us know. For detailed information about order cancellations or returns, please read our Return Policy.

To reach out to our customer service team, please submit an email inquiry or contact us via these methods during business hours:

Phone: 403.278.2503 or toll-free in Canada 1.877.846.6996
Fax: 403.278.6755 or toll-free in Canada 1.877.278.6755
Mailing Address: #11, 1215 Lake Sylvan Dr. SE
Calgary, AB, T2J 3Z5
Business Hours: Monday to Friday 9:00am – 5:00pm MST

If you do not reach someone immediately, one of our friendly customer service associates will be in touch with you shortly.

About Cheque Print

Cheque Print is 100% Canadian owned and operated and our customer service team is based locally out of Calgary, Alberta. A personal quality control specialist works with you directly from the time you place your order until it’s received by you. They ensure the highest in quality and accuracy by personally verifying each and every order. We won’t pass you around through a large call centre, and when you call during business hours, an actual person answers the phone. You can trust us to be there to answer any questions you may have, with friendly, knowledgeable, and helpful expertise about everything to do with cheque products.

Ray Solar
After placing my order and receiving it within a few days I noticed an error on my account number. This error was a typo on my part. I contacted Cheque Print immediately where I was greeted by John. He listened carefully to my circumstance and at no charge he was happy to have another batch of cheques printed and sent out immediately. I was surprised and very appreciative! In a world where customer service has disappeared with the advances of e-commerce, ChequePrint has continued the tradition of value added service while dealing first hand with their customers. Thank you.